Customer Service 101

[iframe style="border:none" src="//html5-player.libsyn.com/embed/episode/id/8786321/height/100/width//thumbnail/yes/render-playlist/no/theme/custom/tdest_id/794081/custom-color/070201" height="100" width="100%" scrolling="no" allowfullscreen webkitallowfullscreen mozallowfullscreen oallowfullscreen msallowfullscreen]Stories from the vaults on some Customer Service Lessons learned.  We take a look at the evolution of Customer Service - from Buyer Beware to Getting Reviewed online and Reputation Management being a new industry.  Listen Here