The Cheat Sheet on Handling Sensitive Accounts

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Even More on Handling Sensitive Accounts

Do you know the most common loopholes you will face when going after big bids?  You should know that these may also be some of your most sensitive accounts. We told you to get specific about your contracts.  We get even more specific here, with actual instructions for you.  Hear EXACTLY how detailed and specific your contracts should be structured.  This will save you time and suffering - Guaranteed.

"What’s the LD 50 on that?

I liked to use that line back in the day, whenever someone at one of these accounts wanted to act like they knew all about pesticides and chemicals.  You have to know your stuff so you can help your client.  Listen to what they expect - they will tell you their problems,  but they don't realize they don't even know all the problems." Ed

It all comes down to Communication

We came up with a report for clients decades ago, that we called the Bible.  In this document we’d write in structural issues, sanitation concerns and the pest activity.  Some people didn’t read it but after awhile you become a valuable member of the team,  when the others see that what you say is spot on.  Clients will appreciate you."I'd explain it like this: A sensitive account is anyplace that is scrutinized, high traffic areas, areas with high risk for ‘consumption’  Get ready to answer a lot of questions."  -  Joe